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Coming Together to Serve You Better
As Emerson Impact partners, the combined organization will be able to offer the same proven Emerson technologies with expanded local expertise and additional service offerings. Novaspect will cover the geographic area currently served by Stover Controls.

Additionally, Midwest Valve Services, a subsidiary of Novaspect, will expand into the current Stover Controls territory as a leading valve and actuator repair service provider.

Novaspect has merged with Stover Controls to offer even more consistent, reliable and successful outcomes for our customers

Frequently Asked Questions

General Information

October 1st, 2020
Yes, beginning October 1st, 2020 — business will be conducted under the Novaspect, Inc. name.
Yes, Novaspect is an Emerson Impact Partner. Novaspect was founded in 1936 and is committed to delivering the breadth of Emerson’s products, services & solutions to customers throughout the newly consolidated geography.
StoverControls.com will remain for the time being, but will redirect to Novaspect.com. You can also visit MWValve.com to learn more about Midwest Valve Services
Absolutely. Novaspect has a robust 24/7 on-call support system for our customers. Follow the prompts after calling 877-509-8020 to use this service.

Sales & Supplier Information

Yes. We will be working with customers to update current Stover Controls supplier information to Novaspect. Information regarding supplier name, W-9 (EIN), and remit address information is included with this FAQ.

Novaspect proudly offers comprehensive valve service with our Midwest Valve Services, LLC organization. Information regarding supplier name, W-9 (EIN), and remote address information for Midwest Valve Services will also be included with this FAQ document.
No. To be consistent with question above, Novaspect prefers that you update suppliers in your system to reflect [Emerson Entity] c/o Novaspect and ensure all purchase orders are communicated to Novaspect effective Oct 1st 2020.
No, orders will need to be addressed to Novaspect, Inc.
Please send all purchase orders to customerpo@novaspect.com
Yes, all agreements with Emerson Automation Solutions companies will remain intact.
The short answer is yes. If this applies to your company, a representative from Novaspect will be reaching out to discuss on a case-by-case basis. If no agreed upon terms & conditions are in place with Stover Controls or Novaspect, then Novaspect standard terms & conditions apply to any new orders.
Novaspect will be reaching out to all customers in this situation to ensure all portal information is set-up such that we can conduct business on October 1st, 2020.
Open POs made to Stover Controls will be handled on a case by case basis. All open purchase orders will be migrated into Novaspect’s business system and the products/services will be delivered as ordered. You will receive a Novaspect order confirmation once this migration has occurred. No action is required by you unless a Novaspect team member reaches out directly.
All customer orders will be managed by Novaspect’s account & service support teams. You can reach this team by calling 847-956-8020 or emailing customerPO@novaspect.com. We look forward to introducing you to your specific account coordinator for your product orders, service coordinator for service orders, and project coordinator for your large projects.
Yes. All valid Stover Controls quotations will be honored by Novaspect. Please reach out to your current sales team with any questions.
It is business as usual. Please contact your current sales team with any questions.
New RFQ’s can be emailed to sales@novaspect.com, or contact your inside or outside salesperson directly.
Yes, your inside sales (application engineers) & outside sales contacts will remain the same! There will be no immediate change to employee phone numbers. Employee email addresses will be updated to a new firstinitiallastname@novaspect.com email address, but you can still use the legacy @stovercontrols and @rsstover email addresses through 2021. We suggest updating your contact information with the new email addresses as soon as possible.
No, in most cases. All of your company information will be transferred to Novaspect’s business system if the information was stored by Stover Controls. If you have increased your business purchase volume, we may need to ask you to fill out a new credit application. If Stover Controls did not keep all the information or did not have it, we may also be reaching out to you for those items which may include sales tax certificates, email addresses to submit invoices, or appropriate contact information.
Please call Novaspect’s Finance team at 847-956-8020 and your call will be directed to a member of the finance team. You may also reach them at AR@novaspect.com if you prefer email.

Products & Inventory

We do not foresee any interruption of business during the merging of the two companies.
Yes! Not only will you be able to receive the same products & services, Novaspect provides additional products and services that you will now be able to procure. We look forward to introducing you to our valve and rotating equipment reliability specialists, comprehensive valve services team (Midwest Valve Services), and more!
Yes! Inventory, services, capabilities and more will only increase by merging the two companies. Inventory and local full-service technicians will still be based in Marshalltown, IA.